I had to take my mother-in-law to get storage space for her and her daughter. I found the lady that was on very helpful. Come moving day it was realised that one shed was not enough so we went to the office to organise another one. Though a different member of staff, she too was very helpful and consulted with both the removal company staff and ourselves on the size of the second shed before signing us up for it.
I recommend this facility to anyone wishing to store stuff in storage sheds.
Jen Short - 25 Jul 2022
Great facility super convenient.
5star + plus when it comes to customer service. The site manager Jenny is amazing, she goes above and beyond. She has been absolutely fantastic and is an absolute asset to the this business.
Jenny, myself and my partner would like to personally thank you for making this part of my move completely effortless, and one less thing I had to worry about while stressing out trying to find a place to live.
THANK YOU..!!!Shane RAFANOWICZ
- 25 Jul 2022
Instant Space Self Storage response: Thanks Shane for your 5 star review & great feedback! So glad you received the 5 star service our Managers pride ourselves on. Thank you for choosing to store with us and we are glad to have been able to be of service to you.
Jenny from the Redbank self storage is the best woman in customer service.
I have been sorting for over 18 months & has been the best experience. Thank youKesleigh Toala
- 20 Jun 2022
Instant Space Self Storage response: Thanks Kesleigh for your 5 star review and great feedback. Thanks for choosing to store with us.
Good value. Clean storage units. Staff very helpful. Would recommend to anyone.Andrew Eliott
- 18 May 2022
Instant Space Self Storage response: Thank you Andrew for your great feedback with a 5 star review. Thank you for choosing to store with us.
Absolutely recommended this storage facility. Jenny the storage manager was fantastic and so helpful. She went above and beyond to help me more than she had too.Dawn Wilson
- 12 Apr 2022
Instant Space Self Storage response: Thanks Dawn for your 5 star review and kind words. Glad to have been able to be of service to you and that you received the 5 star service we pride ourselves on. Thank you for storing with us.
Downsized from Bribie to Springfield. Spoke to Jenny about storage and the rest of the process was one of the easiest things I have ever done. Moved out today after 3 months and that process was as simple and straightforward as moving in. I highly recommend this business to anyone requiring storage and I like to thank Jenny for making it all so friendly and easy.Daniel Heinz
- 03 Apr 2022
Instant Space Self Storage response: Thanks, Daniel for your 5-star review and great feedback. We pride ourselves on 5-star service and are glad that you received our best. Thanks for storing with us.
We needed a unit urgently and the ladies in the office sorted one for us that was big enough for our stuff. We were lucky and got a brand new unit that was just built. Lots of room and a great price. Staff are lovely and always happy to help. Would recommend storing your items here if needed. Clean units also, and great options to use trolleys.Jessica Mitchell
- 03 Apr 2022
Instant Space Self Storage response: Thank you very much Jessica for your 5-star rating and lovely words. We are so glad to be able to be of assistance to you and that you chose us to store with.
I am so happy with our new storage and a major thankyou to both the amazing ladies Jenny and Krystal you two made my partner our friend and I so welcome, you two were so helpful and very bubbly. Anyone and Everyone totally go to the Instant Space Self Storage at 205 Kruger Parade, Redbank Plains Qld 4301 worth every dollar and the big amazing smiles you walk out with thankyou our new storage youes rock ðŸ’žðŸ¤ŸðŸ˜Talitha Mcbarron
- 02 Apr 2022
Instant Space Self Storage response: Thanks Talitha for your 5 star review and great feedback. So glad we could be of service to you and that your experience with our team has been an excellent one. Thanks for storing with us.
I am so happy with our new storage and a major thank you to both the amazing ladies Jenny and Krystal you two made my partner our friend and I so welcome, you two were so helpful and very bubbly. Anyone and Everyone totally go to the Instant Space Self Storage at 205 Kruger Parade, Redbank Plains Qld 4301 worth every dollar and the big amazing smiles you walk out with thankyou our new storage you rockTalitha Mcbarron
- 29 Mar 2022
Instant Space Self Storage response: Thanks, Talitha for your 5-star review and great feedback. So glad we could be of service to you and that your experience with our team has been an excellent one. Thanks for storing with us.
Thank you for all your help with everything, you have been so wonderful to me - if myself or any of my family & friends ever need any space, I'll be sure to direct them your way!
Kind Regards & thanks once again!
- 18 Mar 2022
Instant Space Self Storage response: Thanks Georgiea for the kind words - we look forward to look after your valuables again in the future.
May I just say how outstanding Jenny was today when we went to instant space self storage at redbank plains to organise a storage shed after my son and girlfriends unit was affected by flood waters,Jenny was amazing, compassionate and caring and made the whole process less stressful after dealing with everything,I highly recommend this facility if you need anything stored.Suzanne Coopman
- 02 Mar 2022
Instant Space Self Storage response: Thanks Suzanne for your 5 star review and kind words. Your feedback is greatly appreciated and it's great to be able to be of service to you. At Guardian Self Storage, we pride ourselves on delivering the best service possible to our customers so it's great to hear that we delivered.
Jenny was extremely helpful, and the best customer service I've had in a very long time, thanks Jenny.!.darran sumpton
- 10 Dec 2021
Instant Space Self Storage response: Thanks Darran for your 5 star rating and feedback. Very happy to be of assistance to you and that you chose to store with us.
Nice staff, very helpful. Jenny is really good valueLynnette Burnell
- 10 Nov 2021
Instant Space Self Storage response: Thank you Lynette, It is always welcome to have something lovely said abut our staff. At Instant Space Self Storage we try to be welcoming to everyone, and ensure your needs are met for the storage of your possessions.
Best Storage company I have used! cannot recommend instant storage enough, Jenny is great to deal with and the trailer hire was very handy !Jeremy Harmon
- 04 Jun 2021
Instant Space Self Storage response: Thank you very much Jeremy for your 5 star rating and wonderful feedback. So glad we could be of service to you. Thank you for storing at our facility :)
One of the BEST storage companies I've ever dealt with EVER. Incredibly helpful and friendly and always willing to go above and beyond for you. These guys offer and Incredibly personalised service that I've rarely seen from any business. You can tell from the moment you walk in the door that the staff here legitimately care that you're kept happy.
I will definitely be coming back to these guys the next time I require storage. Keep up the amazing work guys!Jet Dingo
- 10 Apr 2021
Instant Space Self Storage response: We are a family owned business and aim to assist each and every one of our clients on an individual level. Every client is unique and we aim to personalise our service to meet their needs. Thank you for such a glowing review. Hope we can be of service again in the future.
I am so grateful for Instant Space Self Storage staff. They are kind, super thoughtful, understanding and absolutely amazing !! They will go out of their way to accommodate you and your needs with storage, moving and basically do the best they can to alleviate stress off your shoulders. They really go above and beyond for you. The complex is always extremely clean and use of the (freight) lift is easy to use. When I needed to store my furniture, I was surprised as to how much I was actually able to fit into the sheds. Love the staff, the reasonable prices and the fantastic service ! Thank you for everything xoMaz Swanson
- 09 Jan 2021
Instant Space Self Storage response: Thank you Maz for the great review. Our focus is to make sure your storage is as easy and stress free as possible while having affordable storage rates. Thanks again
This storage center is fantastic friendly staff always there to help and give direction . They are so accommodating and I feel the storage is clean safe and reliable . The manager Jenny is a amazing attribute to the company and so friendly and professional. Definitely recommend this place .Sandy's shabby Shack
- 02 Jan 2021
Instant Space Self Storage response: Thank you for your positive feedback. Always here to help our business clients make the most of their storage solutions. Jenny
Really handy for myself. Staff friendly & answered every question I asked clearly & simply. Trailer at no cost for moving in was a bonus. Would recommend them to any one.ian dalzell
- 02 Jan 2021
Instant Space Self Storage response: Thank you Ian, we aim to have a good repour with all of our clients regardless of how long they stay with us, customer service is very important here at Instant Space Self Storage.
Absolutely wonderful place to store your things! So easy to talk to and answered my questions. Affordable prices for what you need.Yvonne Pace
- 02 Jan 2021
Instant Space Self Storage response: Thank you Yvonne, we are a customer friendly complex and try to assist our clients with the best outcome for their needs.
I found Instant Space Self Storage to be a very clean building, secure, but should be if you have your belongings in trusted with the Storage you should be able to go there 24 hours as long as you have a code to open the gate and roller door. This would make it easier for people who don't live in Brisbane but have things stored, not having to spend a night in Brisbane. I found Jenny to be a considerate lady that is there to help. Cheers SteveSteve Munster
- 02 Dec 2020
Instant Space Self Storage response: Thanks Steve, really appreciate the great review. Jenny is brilliant and we are happy you enjoyed the facility.
Thanks for the great review Daniel, we appreciate the support. Jenny is a great manager and always looking to help out where ever is possible. Thanks again.Daniel SLattery
- 15 Nov 2020
Instant Space Self Storage response: Awesome price and plenty of turn around space . Staff 'Jenny ' always polite and happy to greet me . Would recommend them to anyone who needs storage . Hours could be increased tho as working 2 jobs and volunteer work dose chew into my time .
Very secure, excellent facilities, competitive prices. The manager is extremely helpful. I've been incredibly happy using this service. Highly recommended!David Hawkes
- 14 Nov 2020
Instant Space Self Storage response: Thank you David for the great review. We do work hard to make sure everyone gets amazing service so we are super happy when we receive reviews like yours. Thanks again and we appreciate you storing with Instant Space Self Storage.
Absolutely brilliant complex. The service is second to none and you know youâ€™re items remain secure. Very cost effective also. I will absolutely with no hesitation use them again and again for any of my storage requirements. The facilities manager Jenny will go out of her way to help you in any which way she can and is an absolute asset to the business. Thanks again for the outstanding service!Rachel Miller
- 07 Oct 2020
Instant Space Self Storage response: Thank you Rachel for the great review, Jenny is a great manager and yes she does anything to help and make your storage stay as easy as possible. Thanks again and we are glad we could help you out.
Have had nothing but top service from the team here. Since arriving in Brisbane in March we have been storing our caravan here with out any issues. Highly recommend using them for all your trailer and caravan storage.Luke Rowe
- 30 Sep 2020
Instant Space Self Storage response: Thank you Luke for the great review. Always happy to help you anytime.
Jenny has been nothing but lovely towards my mum who has her belongings in their storage facility's.. She is awesome and always rings to check in on my mum to see how she is going.. id 100% put my stuff there if i needed too!!!Jayde Sampson
- 29 Sep 2020
Instant Space Self Storage response: Thank you Jayde, we appreciate your very nice review. Jenny is brilliant and she always wants to make sure that our customers are safe and well. Thank you again.
Jenny, the Site Manager, is absolutely the best ever! Such a privilege to know someone who goes all out to be so helpful...a rare commodity nowadays! The facility is great! Very clean & spacious. Am so glad to have come across their services...highly recommended.Esther Cooper
- 28 Aug 2020
Instant Space Self Storage response: Esther - what a lovely review, and thank you. We are a family owned business and pride ourselves on a clean, tidy and secure complex. We aim to keep our clients happy.
Efficient and friendly service, super clean facility. Jen the manager is great! Affordably pricedVicki Martin
- 29 Jun 2020
Instant Space Self Storage response: Thank you Vicki, we appreciate the great review. We do make sure that we keep the facility clean and Jen is brilliant. Thanks again.
Wonderful storage facility, safe and secure, clean and tidy,very friendly, lovely staff, easy to communicate with. No dramas great service.Sharon Cooper
- 09 Jun 2020
Instant Space Self Storage response: Thank you Sharon for the great review. Appreciate your time here and we hope your move went well.
Thanks Instant Space Self Storage, we needed help with moving fast and they were very helpful. Made it easy and stress free. Great staff and very affordable prices.David Tucker
- 04 Jun 2020
Instant Space Self Storage response: Thanks David, appreciate the review and we are glad we could help you out.
Very clean and competitive prices. I am very happy storing here and would recommend to everyone who needs extra storage space. Manager is very helpful too.
Karen Theohares - 22 Mar 2020
We used this for some short term storage, a brilliant storage facility with great service and very reasonable prices. Thanks
Muscle Business Corp. - 08 Feb 2020
Signed up today for a shed and I could not be happier with the price and the service given by Jenny, the site manager. Everything was done very professionally and I was given the best personal attention !! The site is clean and very secure, I could not ask for anything better.Geoff Moodie
- 07 Dec 2019
Instant Space Self Storage response: Geoff, Thank you for your positive review, we aim to give the best personal attention to each client as each individual has different needs for space and time frames. We pride ourselves on price and service.
We used On the move removals to move into this storage and everything was fantastic
Life Prosperity TV - 12 May 2019
From my initial inquiry, to my transition into the storage facility and upon my exit, Roy was an absolute pleasure to work with. Extremely accommodating, very efficient and professional. Brilliant
Ads d - 17 Aug 2018
Sean and I couldn't be any happier with the service provided. Roy was approachable, understanding and supportive as we explained our situation. We've already recommended he and the other Fort Knox Storage sites to those we know and shared with groups we are a part of. Thanks Roy
April M - 30 Jul 2018
Roy's service was fantastic and the new facility is really spick. A great place to store my stuff while moving house.
Alex O'Toole - 23 Mar 2018
5 star service from Roy. New location is great and a lot easier to move around in. We will definitely be using these guys again. Thanks.
Christopher Thomas - 28 Feb 2018
Very modern facilities, convenient and materials can easily be moved around and stored. Staff are very helpful and more than willing to go out of their way to make the whole process stress free.
Marcus Rees - 09 Jan 2018
Best place to store your stuff. It's new/clean and dry, easily accessible and Roy is the most helpful/nicest storage manager you will ever meet. Highly recommended!
Anthony Painter - 23 Nov 2017
Our House was so cluttered with all the kids leaving home, We called several places with no response then we called Instant space Self Storage and this amazing woman answered hello Jenny speaking. It felt like Iâ€™ve known her for years and she was so accommodating in assisting us my wife and I with all our needs, she had everything in the office that we needed to pack up our stuff, and every time We come to the storage facility Weâ€™ve been greeted by a friendly face and smile. The world needs more JENNYâ€™s out there. I would recommend this storage facility to anyone.Adonis Habchi
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Instant Space Self Storage response: Thanks Adonis for your 5 star review and kind words. Your feedback is greatly appreciated as it helps us serve you better. Glad you encountered great service as we pride ourselves on giving it. Thank you for storing with us.